Why Operandum?

At Operandum, we work differently. Our approach is strategic: we use our extensive industry knowledge to design and manage a structured specification and procurement process to deliver furniture that is precisely the right fit for each project.

We bring our knowledge and experience to the professional project team, working in partnership with architects, designers, project managers and building consultancies.

We are generally appointed to projects at an early stage, as part of the professional team. This means we can assume early responsibility, and ask all the right questions to fully understand the client’s needs, advising from the outset on issues such as budget planning, furniture standards, benchmarking, product selection and design.

We know that our clients value transparency, accountability and independence. Those are not always easy to find in an industry mired by hidden margins, commissions, complex routes to market and in which indemnity, warranties and contractual performance guarantees are rare.

Our role is to buy for you, not sell to you. We guarantee that there are no hidden margins or extra costs, and no dealer commissions. Instead, we offer a clear, fixed, capped fee. We also offer a commitment that the proven savings we make for you will be higher than the fees we charge.

Our Partners lead and manage each project from start to finish, bringing their passion, knowledge and experience to every task.

Together, we have over 100 years’ experience working at the forefront of
the furniture industry. Our consultancy team is one of the most established and consistent in the business, continuously innovating, and achieving both industry and national recognition for our work.